073: Better ethics, better business—Kitt Letcher, Better Business Bureau of Central Oklahoma
Kitt Letcher, President & CEO of the Better Business Bureau of Central Oklahoma says that having a clear sense of one’s core values will help resolve many of the issues that trip up some businesses. In this episode of the Spirit of Leadingpodcast, Kitt explains the work of the Better Business Bureau in helping businesses provide better customer experiences as well as helping businesses find ways to improve and strengthen their business practices.
The Better Business Bureau of Central Oklahoma was founded in 1930. Since Kitt became its president in 2013, membership has grown to over 2000 member organizations.